Craftsmanship v/s Modern Management

In the previous post, evolution of Organisation and Organisation Management from Craftsmanship was talked upon. Lets ponder over the differences between Craftsmanship and Modern Management.

Craftsmanship is all about -                                                        Modern Management is all about-

• building one tower                                                           building more than one tower
• without following any process                                           following a process
• in absence of parallel activities                                           by executing the activities in parallel
• integrating the work to be done by worker                        using division of labor & dexterity
• by improvising his skills                                                     by de-skilling the worker
• making him the boss                                                          and a non-worker becomes the boss.

Above diagram categorically describes the stages of craftsmanship which focus more on the completion of the work. Thus whole work becomes a black box in the hands of craftsman.Instead modern management concentrate more on the element part of the work. Thus, it removes the inter-dependency by meaningfully employing the dexterity of various craftsman.

Modern management, thus replaces the person based work by process based work. The same waiter, which clears your table in some local  roadside restaurant, would serve you your meal. While 2 different waiters would be performing the jobs simultaneously in some luxurious restaurant and thus justifying the higher cost one pays for the services. Modern management, thus not only gets the work done effectively but would also earn some extra bucks, improving the efficiency on the other hand.

Hence comes the 3 E's of management and meaningfully it covers the whole management- Excellence, Effectiveness and Efficiency. Mathematically it can be written as-

Excellence = Effectiveness x Efficiency

Effectiveness is meant for doing the right things while efficiency is derived by doing the things rightly. Thus this mathematical equation broadly covers the social responsibility aspect with low cost under effectiveness while efficiency controls the input-output factor, which makes it measurable. The product of the two entities, in turn, determines the excellence of the work. Excellence of any work is nothing but producing 'more out of less for more.'  In other words, if the management can enhance the production with limited resources in order to benefit a larger number of needs, then its driving towards excellence.

In craftsmanship, effectiveness might be same as in case of modern management, but efficiency would definitely be affected as a large number of factors would be involved. Hence modern management has the upper hand over craftsmanship.

Prof. Mandi has beautifully designed the learning around the fun games. And here we are, making a desperate effort to capture the same for the world. I might not be the best in showcasing everything but 'perplexity is the beginning of knowledge.' So please do post your suggestions and comments, we will sort it out together.

Cheers.

Ashutosh